KB5005565 is a September 2021 cumulative update for Windows 10 that addresses critical security vulnerabilities including print spooler exploits and authentication bypass issues. This update applies to Windows 10 versions 2004, 21H1, and 21H2 and includes over 60 security fixes and system improvements.

KB5005565 — Cumulative Update for Windows 10 Version 21H1 and 21H2
KB5005565 is a cumulative update released in September 2021 that addresses multiple security vulnerabilities and system stability issues in Windows 10 Version 21H1 and 21H2, including fixes for print spooler vulnerabilities and Windows Hello authentication improvements.
KB5005565 is a cumulative update released in September 2021 that addresses multiple security vulnerabilities and system stability issues in Windows 10 Version 21H1 and 21H2, including fixes for print spooler vulnerabilities and Windows Hello authentication improvements.
In This Article
- Issue Description
- Root Cause
- 1Resolves Print Spooler remote code execution vulnerabilities (CVE-2021-36958, CVE-2021-36936)
- 2Fixes Windows Hello authentication bypass vulnerability (CVE-2021-34466)
- 3Patches Windows Kernel elevation of privilege vulnerabilities (CVE-2021-36955, CVE-2021-38631)
- 4Updates Microsoft Edge WebView2 runtime security components
- 5Improves Windows Update service reliability during feature updates
- 6Fixes File Explorer crashes when accessing network shares
- Installation
- Known Issues
- Frequently Asked Questions
Applies to
Issue Description
Issue Description
Prior to KB5005565, Windows 10 systems experienced several critical security vulnerabilities and system stability issues:
- Print spooler service vulnerabilities allowing remote code execution (
CVE-2021-36958,CVE-2021-36936) - Windows Hello authentication bypass vulnerability (
CVE-2021-34466) - Windows Kernel elevation of privilege vulnerabilities (
CVE-2021-36955,CVE-2021-38631) - Microsoft Edge WebView2 security vulnerabilities
- Windows Update service intermittent failures during feature updates
- File Explorer crashes when accessing network shares with specific authentication configurations
- Windows Search indexing performance degradation on systems with large file repositories
- Bluetooth connectivity issues with certain audio devices after system resume from sleep
Root Cause
Root Cause
The vulnerabilities addressed by KB5005565 stem from insufficient input validation in the Windows Print Spooler service, inadequate authentication checks in Windows Hello components, and memory management issues in the Windows kernel. Additionally, compatibility issues with third-party security software caused system instability and performance degradation in Windows Update and File Explorer components.
Resolves Print Spooler remote code execution vulnerabilities (CVE-2021-36958, CVE-2021-36936)
This update patches critical vulnerabilities in the Windows Print Spooler service that could allow attackers to execute arbitrary code with SYSTEM privileges. The fix implements enhanced input validation for print job processing and restricts unauthorized access to spooler APIs. Print operations now undergo additional security checks before execution, preventing exploitation of buffer overflow conditions in the spooler service.
Fixes Windows Hello authentication bypass vulnerability (CVE-2021-34466)
Addresses a security flaw in Windows Hello that could allow unauthorized users to bypass biometric authentication under specific conditions. The update strengthens the authentication pipeline by implementing additional verification steps for biometric data processing and enhances the secure communication between Windows Hello components and the Trusted Platform Module (TPM).
The fix ensures that biometric authentication requests are properly validated against stored templates and prevents replay attacks through improved cryptographic mechanisms.
Patches Windows Kernel elevation of privilege vulnerabilities (CVE-2021-36955, CVE-2021-38631)
Resolves multiple kernel-level vulnerabilities that could allow local attackers to escalate privileges to SYSTEM level. The update implements stricter memory access controls and enhances validation of system calls to prevent exploitation of use-after-free and buffer overflow conditions in kernel components.
Specific improvements include enhanced bounds checking for kernel memory allocations and improved validation of user-mode data passed to kernel-mode drivers.
Updates Microsoft Edge WebView2 runtime security components
Includes security updates for the Microsoft Edge WebView2 runtime that address multiple vulnerabilities in web content rendering and JavaScript execution. The update enhances sandboxing mechanisms and implements additional security policies for web-based applications embedded in Windows components.
Applications using WebView2 controls will automatically benefit from these security improvements without requiring code changes.
Improves Windows Update service reliability during feature updates
Resolves intermittent failures in the Windows Update service that could cause feature updates to fail or become stuck during installation. The fix improves error handling in the update orchestrator and enhances compatibility checking mechanisms to prevent conflicts with third-party software during the update process.
The update also includes improvements to the Windows Update Medic Service (WaaSMedicSvc) to automatically recover from common update failures.
Fixes File Explorer crashes when accessing network shares
Addresses stability issues in File Explorer that could cause crashes when accessing network shares with specific authentication configurations, particularly in domain environments with complex group policy settings. The fix improves credential handling and network resource enumeration to prevent access violations.
Users will experience improved stability when browsing network locations and reduced instances of Explorer.exe process restarts.
Installation
Installation
KB5005565 is available through multiple deployment channels:
Windows Update
This update is automatically delivered to eligible Windows 10 systems through Windows Update. The update typically downloads and installs during the next scheduled maintenance window or when users manually check for updates through Settings > Update & Security > Windows Update.
Microsoft Update Catalog
For manual deployment or offline installation, KB5005565 can be downloaded from the Microsoft Update Catalog. The standalone package is approximately 890 MB for x64 systems and 680 MB for x86 systems.
Windows Server Update Services (WSUS)
Enterprise environments can deploy KB5005565 through WSUS by approving the update for the appropriate computer groups. The update appears in the Critical Updates and Security Updates classifications.
Microsoft Endpoint Configuration Manager
System administrators can deploy this update through Configuration Manager software update management. The update synchronizes automatically with configured software update points.
Prerequisites
- Minimum 4 GB of available disk space on the system drive
- Active internet connection for Windows Update delivery
- Administrator privileges for manual installation
- For Windows 10 Version 2004: Servicing Stack Update
KB4023057must be installed first
Known Issues
Known Issues
The following issues have been reported after installing KB5005565:
Printer Compatibility Issues
Some legacy printer drivers may become incompatible after the print spooler security updates. Affected printers may display error messages or fail to print. Workaround: Update printer drivers to the latest versions from the manufacturer or use Windows Update to automatically install compatible drivers.
Third-Party Security Software Conflicts
Certain antivirus and endpoint protection solutions may experience compatibility issues with the kernel security updates. Symptoms include system slowdowns or blue screen errors (BSOD) with stop codes related to third-party drivers. Workaround: Contact your security software vendor for updated drivers or temporarily disable real-time protection during the update installation.
Windows Hello Setup Issues
After installing the update, some users may need to re-enroll their biometric data in Windows Hello if the authentication improvements affect existing biometric templates. Workaround: Navigate to Settings > Accounts > Sign-in options and reconfigure Windows Hello Face or Fingerprint recognition.
Network Share Access Delays
While the File Explorer crashes are resolved, some users may experience slightly longer connection times when accessing network shares due to enhanced security validation. This is expected behavior and does not indicate a problem with the update.
Overview
KB5005565 is a comprehensive cumulative update released by Microsoft in September 2021 for Windows 10 versions 2004, 21H1, and 21H2. This update addresses multiple critical security vulnerabilities and system stability issues that affect core Windows components including the Print Spooler service, Windows Hello authentication system, and Windows kernel components.
As a cumulative update, KB5005565 includes all previous fixes and updates for the affected Windows 10 versions, ensuring systems remain current with the latest security patches and feature improvements. The update is classified as both a security update and quality update, reflecting its dual purpose of addressing vulnerabilities while improving system reliability.
Security Vulnerabilities Addressed
KB5005565 resolves several high-priority security vulnerabilities that pose significant risks to Windows 10 systems:
Print Spooler Vulnerabilities
The update addresses critical remote code execution vulnerabilities in the Windows Print Spooler service (CVE-2021-36958 and CVE-2021-36936). These vulnerabilities, part of the "PrintNightmare" family of exploits, could allow attackers to execute arbitrary code with SYSTEM privileges by sending specially crafted print jobs to vulnerable systems. The fix implements enhanced input validation and restricts unauthorized access to spooler APIs.
Windows Hello Authentication Bypass
A significant security flaw in Windows Hello (CVE-2021-34466) that could allow unauthorized users to bypass biometric authentication has been resolved. The vulnerability affected the authentication pipeline between Windows Hello components and the Trusted Platform Module (TPM), potentially allowing attackers to gain unauthorized access to systems protected by biometric authentication.
Kernel Privilege Escalation
Multiple kernel-level vulnerabilities (CVE-2021-36955 and CVE-2021-38631) that could allow local privilege escalation have been patched. These vulnerabilities involved use-after-free and buffer overflow conditions in kernel components that could be exploited by malicious applications to gain SYSTEM-level access.
System Improvements and Fixes
Beyond security updates, KB5005565 includes numerous system improvements:
Windows Update Service Enhancements
The update resolves intermittent failures in the Windows Update service that could cause feature updates to fail or become stuck during installation. Improvements to the update orchestrator and Windows Update Medic Service enhance the reliability of future update installations.
File Explorer Stability
Critical stability issues in File Explorer that caused crashes when accessing network shares with specific authentication configurations have been resolved. The fix improves credential handling and network resource enumeration, particularly in domain environments with complex group policy settings.
Performance Optimizations
Several performance improvements are included, addressing Windows Search indexing performance on systems with large file repositories and Bluetooth connectivity issues with audio devices after system resume from sleep mode.
Deployment Considerations
Organizations planning to deploy KB5005565 should consider the following factors:
Testing Requirements
Due to the significant changes in print spooler functionality and kernel components, thorough testing is recommended before widespread deployment. Pay particular attention to:
- Legacy printer compatibility
- Third-party security software interactions
- Network share access in domain environments
- Windows Hello functionality on devices with biometric hardware
Rollback Planning
While KB5005565 can be uninstalled if issues arise, doing so leaves systems vulnerable to the addressed security vulnerabilities. Organizations should have contingency plans for addressing compatibility issues without removing the security updates.
Long-term Impact
KB5005565 represents a significant milestone in Windows 10 security, particularly regarding print spooler hardening. The changes introduced in this update establish new security baselines that affect how printing functionality operates in Windows environments. Organizations should review their printing infrastructure and update printer drivers to ensure continued compatibility with the enhanced security measures.
The Windows Hello improvements also establish stronger authentication mechanisms that will benefit from future biometric security enhancements. Systems with TPM 2.0 hardware will see the most significant security improvements from these changes.
Frequently Asked Questions
What does KB5005565 resolve?
Which systems require KB5005565?
Is KB5005565 a security update?
What are the prerequisites for KB5005565?
Are there known issues with KB5005565?
References (2)
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