Runbook

A runbook documents step-by-step procedures for handling operational tasks and incident response.

What is a Runbook?

A runbook is a collection of documented procedures for performing routine operations and responding to incidents, enabling consistent and efficient execution of operational tasks.

Runbook contents

Step-by-step procedures, Decision trees, Escalation paths, Reference information.

Common misconceptions

"Runbooks are static documents" — Should be updated continuously
"Runbooks eliminate expertise need" — Complement, not replace
"Automation replaces runbooks" — Automated runbooks still needed