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Change Management (IT)

Change management controls and documents changes to IT systems to minimize disruption and risk.

What is Change Management?

IT change management is a systematic approach to dealing with the transition or transformation of organizational goals, processes, or technologies while minimizing disruption.

Change types

Standard (pre-approved), Normal (requires approval), Emergency (expedited).

Common misconceptions

  • "Change management slows everything" — Prevents bigger problems
  • "All changes need CAB approval" — Tiered approach
  • "Change management is bureaucracy" — Risk management