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On-Call
On-call is a rotation where team members are available to respond to incidents outside normal hours.
What is On-Call?
On-call is a practice where team members take turns being available to respond to production incidents and urgent issues outside of normal working hours.
On-call best practices
Clear escalation, Good runbooks, Reasonable rotation, Compensation, Alert tuning.
Common misconceptions
- "On-call means constant pages" — Should be manageable
- "Senior engineers only" — Distributed responsibility
- "On-call is unavoidable burden" — Can be improved